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Shipping Policy

Shipping and Refunds

  • Our normal shipping and order processing days are Monday through Friday.
  • No orders are processed on Saturday, Sunday, major holidays or company closures (See below for holidays)
  • Once your order ships, you will receive an email with your tracking number.
  • Shipping within the continental U.S. usually takes 3-5 business days to arrive.
  • All items qualify for FREE shipping when purchase is $60 or greater.
  • All items ordered before 12:00 CST typically get shipped the same day.
  • Orders placed after 12:00 noon (CST) Friday will be processed Monday.
  • For complete refund details, read our Refund Policy.
  • Please call customer service for returns at 888-811-HEMP (4367).
  • Shipping charges and times may vary by merchandise.
  • A signature may be required, and there may be additional charges if more than one delivery attempt is required.
  • Delivery by some shippers may not be available to some zipcodes, please change your shipping method if you encounter an error with a selected shipper.

Shipping is the charge order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation. Shipments and deliveries occur only on weekdays (Unless specific shipping method is selected with delivers on Saturday's or Sundays). Shipping is subject to change and will be determined at time of order. Shipping charges and times may vary by merchandise.

Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:

Which holidays do you observe?

  • New Year's Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

About Green Lotus Hemp

Green Lotus Hemp
600 17th Street Suite 2800
Denver, CO 80202
Phone: 888-811-HEMP (4367)
(Not a Retail Store)