Shipping and Refunds
- Our normal shipping and order processing days are Monday through Friday.
- No orders are processed on Saturday, Sunday, major holidays or company closures (See below for holidays)
- Once your order ships, you will receive an email with your tracking number.
- Shipping within the continental U.S. usually takes 3-5 business days to arrive.
- All items qualify for FREE shipping when purchase is $60 or greater.
- All items ordered before 12:00 CST typically get shipped the same day.
- Orders placed after 12:00 noon (CST) Friday will be processed Monday.
- For complete refund details, read our Refund Policy.
- Please call customer service for returns at 888-811-HEMP (4367).
- Shipping charges and times may vary by merchandise.
- A signature may be required, and there may be additional charges if more than one delivery attempt is required.
- Delivery by some shippers may not be available to some zipcodes, please change your shipping method if you encounter an error with a selected shipper.
Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:
Which holidays do you observe?
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day